Contact Pawfect

We'd love to hear from you! Whether you have a question about an order, need help choosing the right product, or just want to share a photo of your pet — we're here for it.

📧 Email Us

support@pawfect.com

We aim to respond to all emails within 24 hours, Monday through Friday.

Order Issues

Have a problem with your order? Please include your order number in your message so we can resolve it as quickly as possible.

Returns & Exchanges

Please visit our Refund Policy page for full details, then reach out via email to start the process.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Limited support

We're a small team of dedicated pet lovers and we appreciate your patience. Every message matters to us. 🐾