FAQs

Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5–10 business days. We offer free shipping on all orders over $35. Once your order ships, you'll receive a tracking email within 1–3 business days.

Do you offer returns?

Yes — we have a 30-day return policy. If you're not happy with your purchase for any reason, contact us at hello@pawfectforyourpets.com and we'll walk you through the return process.

What if my product arrives damaged?

That's on us. Just send us a photo of the damage at hello@pawfectforyourpets.com and we'll send a replacement or full refund immediately — no need to return the item.

Are your products safe for all breeds and sizes?

Yes, all of our products are made from pet-safe, non-toxic materials. That said, we always recommend checking the individual product description for size guidance, as some items (like harnesses or paw pads) have size-specific fits.

How do I track my order?

You'll receive a tracking number by email within 1–3 business days of placing your order. You can use that number to track your shipment directly. If you don't receive tracking info, drop us a line at hello@pawfectforyourpets.com.

Do you ship internationally?

We currently ship within the US only, but we're working on expanding internationally. Sign up for our email list to be the first to know when we launch in your country.